Thư chính thức của AMAZON xin lỗi và tuyên bố sẽ gỡ tất cả những sản phẩm chúng ta phản đối – Message from -Rj- Amazon.com Executive Customer Relations

Thư này được gởi cho ông Michael tức ông Đỗ Văn Phúc người đã soạn thảo lá thư phản đối.

Message From Executive Customer Relations

Hello Michael,

I’m Rj of Amazon.com’s Executive Customer Relations. Jeff Bezos received your letter, and I’m responding on his behalf.

I wanted to call you at the number associated with your account, but given the time of day in your location, I thought it best to introduce myself through this e-mail instead, which I hope finds you well.

I’ve reviewed your recent contacts with us and I’m so sorry to learn you were having issues with the products that has the South Vietnam flag on it. I’ve checked to your communications with us, and you’re absolutely right; there are no excuses for what occurred. You’ve given us invaluable and constructive feedback, and I especially appreciate all the time you took to help us understand exactly what went wrong. With that being said, I’d like to assure you that the item you referenced is not anymore available for sale in our website.

I know that this has been a challenging issue for you to persevere, I truly thank you for your patience.

We’re always here to help make your experience better. I hope you have a wonderful day!
We’d appreciate your feedback. Please use the buttons below to vote about your experience today.

Best regards,
Rj N.
Executive Customer Relations
Amazon.com Thank you for your inquiry. Did I solve your problem?
Yes No Your feedback is helping us build Earth’s Most Customer-Centric Company.
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